We’re all concerned about rising living costs so lots of us are looking at ways to save money on the services we use every day.

This includes phone, broadband and pay-tv services. Here’s our advice:

Firstly, take the time to check if you can get a cheaper deal.

You might be able to switch providers or move to a different contract to get a better deal. 

If your provider has told you they’re increasing the price of your contract, you might be able to cancel – you can check how to cancel your contract on our website.

If you receive benefits, you might be able to get a cheaper internet, mobile or phone deal called a ‘social tariff’. 

Social tariffs are cheaper broadband and phone packages for people claiming Universal Credit, Pension Credit and some other benefits. Some providers call them ‘essential’ or ‘basic’ broadband.

They’re delivered in the same way as normal packages, just at a lower price.

If your provider has a social tariff, you won’t have to pay to move to it. You can move at any time - you don’t have to wait until the end of your contract.

If your provider doesn't offer a social tariff, you can switch to another provider that does.

You can check which providers offer social tariffs on the Ofcom website. You can then find the full rules about a provider's social tariff on their website. 

Check that:

You’re on the right benefits for the social tariff.

You’re the main account holder named on your contract. 

The social tariff package covers all the services you need.

If you have a Jobcentre Plus work coach, ask if you’re eligible to get free internet for six months.

It’s worth checking to see if you can leave before the end of your contract. Check your contract’s terms and conditions.

You might have to get permission or pay a fee but if you tell your provider if you're struggling to pay - they might let you leave your contract early without charging the fee.

To contact Citizens Advice North Herts or Citizens Advice Stevenage you can ring the Hertfordshire AdviceLine on 800 144 88 48.

Opening hours are 10am to 9pm Monday to Wednesday, 10am to 8pm Thursday and Friday, and 10am to 4pm on Saturday.