Looking to cut down on household expenses? One of the easiest places to make a difference is your water bill.
Citizens Advice North Herts shares some practical steps to reduce your costs and what to do if you're having trouble keeping up with payments.
Many water companies offer social tariffs—special discounts aimed at helping customers who are facing financial challenges.
These can significantly lower your water bill and make managing payments much easier.
- Eligibility criteria vary between water companies.
- They're typically available for households on low incomes or benefits.
- You must be the main account holder on the water contract.
To check your eligibility, visit the Consumer Council for Water (CCW) website or contact your water supplier.
Be ready to provide details about your financial situation and any benefits you're receiving.
If your household uses a water meter and you're receiving certain benefits, you could qualify for the WaterSure scheme.
This programme caps your annual water bill, offering greater financial certainty and peace of mind.
- You must have a water meter installed.
- Be receiving qualifying benefits (like Universal Credit).
- You either have three or more children under 19, or a medical condition that requires increased water usage.
For many smaller households, installing a water meter can lead to significant savings. You’ll only pay for what you use, potentially reducing your monthly bills.
Explore if a water meter will save you money by:
1. Use online water usage calculators, available on the CCW or your water company’s website.
2. Assess your household size and water usage habits.
3. If it looks promising, contact your water company to explore installation.
If a water meter isn’t an option for your home, ask your water company about an assessed charge, which estimates your bill based on the size of your property and typical usage.
Reducing how much water you use doesn’t just help the planet—it can also make a noticeable difference to your bills.
Check out the Consumer Council for Water website for simple, practical tips to cut down on water waste.
Even though water companies can’t disconnect your supply, it’s important to reach out if you're struggling to keep up with payments.
Your supplier may offer flexible payment plans or additional support to help you manage your bills.
By taking advantage of these schemes and adopting a few smart water-saving habits, you can make a real difference to your household expenses.
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